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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

C W Wingz

March 8, 2023

5  out of  5 rating by C W Wingz
"They were very professional and saved me a ton of money. Thank you State Farm"

jermaine mack

March 3, 2023

5  out of  5 rating by jermaine mack
"I will say I had great customer service very patient with me and very polite I recommend this State Farm to anybody looking for great customer service and good people"

gizzy gaz

March 1, 2023

5  out of  5 rating by gizzy gaz
"Nicole and her team have always done a great job taking care of my needs and for a great price."

Shirish Tiwari

February 9, 2023

5  out of  5 rating by Shirish Tiwari
"Great experience overall, helpful agents, made me choose a right Insaurence for my car."

Ricardo Rodriguez

February 6, 2023

5  out of  5 rating by Ricardo Rodriguez
"Super fast and very friendly cut my car insurance payment almost in half"

Roderic Harris

February 1, 2023

5  out of  5 rating by Roderic Harris
"The agent was great very patient. And made himself very flexible with my crazy schedule"

Asiyeh Golabchi

January 25, 2023

5  out of  5 rating by Asiyeh Golabchi
"I've been insured with State Farm through this agency for over a year with auto and renters bundle. Staff are very nice and friendly and have addressed my concerns very fast. I highly recommend Nicole Ambrose team to everyone."

Katharine East

January 7, 2023

5  out of  5 rating by Katharine East
"Brynne and the team at Nicole Ambrose were great! They listened to my needs and I was able to get a deal on car and rental insurance that works for me! They were very responsive and helpful through the whole process and I recommend them highly!"

jay Pollard

January 2, 2023

5  out of  5 rating by jay Pollard
"Blake made my experience quick and easy and he was very polite and helpful especially since this was my first time dealing with State Farm."

Nidhal B

December 29, 2022

5  out of  5 rating by Nidhal B
"Blake was great at getting me a great rate on my insurance. Very friendly and knowledgeable."

Timothy McDaniel

December 20, 2022

5  out of  5 rating by Timothy McDaniel
"Excellent Service"

Maryam Bagherian

December 9, 2022

5  out of  5 rating by Maryam Bagherian
"They go above and beyond..."

Mickayla Gordon

November 23, 2022

5  out of  5 rating by Mickayla Gordon
"I had the pleasure of working with Blake to get signed up for my insurance policy and he was great! He made everything so easy, I would definitely recommend going to him!"

blake F

November 23, 2022

5  out of  5 rating by blake F
"I love Nicole Ambrose’s office! So friendly, supportive, and there for me whenever I needed it. Great office with an even better office dog!"

Yifan Wang

November 18, 2022

5  out of  5 rating by Yifan Wang
"My experience working with Brynne and Nicole was fantastic. Brynne is very professional, she explained all the details and answered all my questions regarding the policy. She was really patient with me as a first-time home buyer and made the process very smooth. The policy she provides me has great coverage at a good price. Everyone in the office is super friendly and responsive, and they truly care about the customers. I highly recommend this office."

Edwin Hoffman

September 22, 2022

5  out of  5 rating by Edwin Hoffman
"This State Farm office is exceptionally well managed and staffed. From the moment you walk in, you are warmly greeted and attended to by a knowledgeable agent. My last visit, for the purpose of adjusting my auto policies following a claim, was made pleasant and so much easier by agent Christine Strohmeyer. As I got up to leave, owner Nicole Ambrose came over to say hello. She familiarized herself with the status of my claim, which is currently under review, then consulted with Christine about anything else that could be done for me. And yes, I was asked if I would like a cup of coffee or tea upon entering. A real full-service State Farm office - it should be a model for the company."

Eugene Oswald

September 16, 2022

5  out of  5 rating by Eugene Oswald
"I had a wonderful experience with Brynne! I was so confused and overwhelmed by comparing different insurance companies, but she was able to lay down and explain all of my options. She was able to find a plan that worked for me!"

Carly Lowe

September 2, 2022

5  out of  5 rating by Carly Lowe
"Just signed with Nicole—both she and Christine have been very friendly, knowledgeable, and responsive."

Mr. Smile

August 31, 2022

5  out of  5 rating by Mr. Smile
"Very friendly and understanding, I appreciated how cooperative she was and how she assisted me throughout the whole process. I would give a 10/5 if that was possible. Would very definitely recommend."

Naomi Andre

August 25, 2022

5  out of  5 rating by Naomi Andre
"I have been with State Farm in Ann Arbor since 1995 and have received such great service through Chris Birk and now Nicole Ambrose. As I'm preparing for a move to North Carolina, Christine has been especially helpful with my buying a new car and getting information for setting things up in a new state. This Ann Arbor team is terrific!"

Isil S.

August 16, 2022

5  out of  5 rating by Isil S.
"I've spoken to Katie Gilkey for a quote for my niece who will start a PhD program in Chemical Engineering at Univ of Michigan. Unfortunately she is an international student and insurance rates are very high for a 22 year-old with no established driving history in the States, compared to what I have paid for both my sons through senior high and college. I am a loyal State Farm customer for 33 years, in PA & NJ, so I've called State Farm first. Although the rates will force me to explore furrher for my niece, Katie was very helpful, professional, and honest in explaining the coverage details, rate options, and potential discounts she could apply for. I really appreciated her help and the time she has sent on the phone with me."

Hannah Wise

July 24, 2022

5  out of  5 rating by Hannah Wise
"What a wonderful experience. So kind of her to stay after hours to get me insured so I could leave the dealership with the new car! Thank you so much!"

Kira Holton

July 19, 2022

5  out of  5 rating by Kira Holton
"Great experience - Katie Gilkey (account manager) was able to answer all of my questions and get me set up with insurance very quickly and efficiently, and made me feel valued as a customer! Their service has been great throughout the year that I have been with them!"

Michael Finnane

June 21, 2022

5  out of  5 rating by Michael Finnane
"Nicole, Brynn, Katie and Nicole’s entire team are extremely helpful, responsive and just “on it”. They are on your side as a customer and very helpful in the unfortunate event that you have a claim. I would recommend State Farm and Nicole to anyone."

Kenichi Iwasaki

May 16, 2022

5  out of  5 rating by Kenichi Iwasaki
"The agent (Christine) was extremely helpful helping me get a new car insurance as well as a renter’s insurance the other day. She explained each step very carefully and answered all my questions very thoroughly. Plus I saved some money on my car insurance! I highly recommend the State Farm office (Nicole Ambrose - State Farm Insurance)."